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F.A.Q.

Customer Questions

Will I get my order by Christmas time?

– For domestic U.S. orders, you can order and have high-certainty of Xmas delivery by December 19, 2018.

– For international orders, you should order by December 7, 2018.

Dates calculated from USPS international holiday shipping calendar.

What are the exact T-shirt size measurements?

All our t-shirts are standard U.S. adult sizes.

You can find more detailed measurements in the size chart below:

How long does delivery typically take?

Domestic – U.S. and Canada orders typically take 1 to 3 days to arrive at the final destination (Based on USPS Priority Mail and USPS First Class Mail estimates).

International orders typically take between 7 days to 21 days to arrive at the final destination (Based on USPS First Class Mail Intl).

**Please note that some international orders are subject to customs and import fees depending on your shipping address. See related FAQ for more information. 

Where are the products manufactured?

All of the custom, limited edition product for sale on this website are manufactured to the highest standards in U.S. factories.

Do I have to pay import / customs fees or taxes?

Almost all shipments crossing international borders are subject to the assessment of duties and taxes imposed by the importing country’s government. Duties and taxes are imposed to generate revenue, protect local industries against foreign competition or both. The duties and taxes normally must be paid before the goods are released from customs.

Customers are responsible for all importation / customs fees on all orders from this shop website.

What are profits from these products used for?

NKShop.org is offered to you by the same company – NK Consulting INC. – which brings you NKNews.org.

Therefore, all profits from the sale of shop products are reinvested 100% into independent North Korea-focused journalism. 

Do you take bulk orders?

We are happy to take bulk orders on any of our products. Please contact us for further information.

What if there is an issue with my order once I receive it?

Please reach out to us using the contact form or email us at shop@nkshop.org, and we will work with you in any way we can to address your concerns.